Terms of sale

The sale of the products offered on the site www.jexiste.it are governed by the following General Conditions of Sale. The site “www.jexiste.it” belongs to and is managed by the company under San Marino law WTF srl with registered office in Strada Cardio, 58 - 47899 Serravalle, Republic of San Marino.

HOW TO CONCLUDE THE PURCHASE CONTRACT

To conclude the purchase contract for one or more products offered for sale on the website www.jexiste.it, the User must fill in the order form in electronic format and send it to WTF srl (of hereinafter, also "Selling Company" or even just "J'EXISTE"), electronically, following the instructions and procedure indicated on the site. The order form contains a summary of these General Conditions of Sale, information on the fundamental characteristics of the order placed by the User: information on shipping, summary of the chosen payment and shipping method, a brief summary of the purchase with the name of the article, the code and characteristics of the product, the quantity of product purchased, the taxes applied, the shipping costs and the total order. With reference to the purchased goods, these may be defined below as "goods", "products" and / or "items". The purchase contract is concluded when J'EXISTE has received, electronically, the User's order form, after verifying the correctness of the data entered, relating to the order placed and having communicated via e-mail to the User himself. the order confirmation. Before proceeding with the purchase of the products, the User will be asked to accept the General Conditions of Sale set out here; for this reason, the User is invited to carefully read these General Conditions of Sale, which govern the relationship between the User and J'EXISTE. It is therefore strongly recommended to print them, save them or, in any case, keep them. The order form will be filed in the J'EXISTE database for the period of time necessary to process the orders and in any case in compliance with the terms of the law. The User will be able to access their order form by consulting the "My order" section on the site, in the event that the User has decided to purchase as a registered user and not as a simple guest. In any case, it is advisable to purchase the products as a "registered user" in order to then be able to access the control panel of the orders referable to each registered User and to be able to check all the interactions that took place with the site www.jexiste.it. 'purchase, WTF srl will take charge of the purchase order made by the User; the latter will receive communications based on the progress of the order itself. J'EXISTE reserves the right not to process the purchase orders of Users that are incomplete or incorrect or in the event of unavailability of the products. In these cases, the selling company will promptly inform the User by ordinary e-mail that the purchase contract has not been concluded and that WTF srl has not carried out the purchase order. If the products, presented on the site www.jexiste.it, are no longer available or on sale at the time of the last access to the site by the User or at the time of sending the order form, it will be J ' EXISTE promptly communicate to the User and, in any case, within thirty (30) days following the one in which the purchase order was sent, any unavailability of the products ordered. In case of forwarding of the order form and advance payment of the total amount due, J'EXISTE will refund the User the amount already paid, according to the timing and rules specified in the section dedicated to the Right of Withdrawal. With the electronic transmission of the order form, the User unconditionally accepts and undertakes to observe these General Conditions of Sale in relations with J'EXISTE. If the User does not agree with some of the terms set out in these General Conditions of Sale, he is invited not to submit the order form for the purchase of the products offered for sale on the website www.jexiste.it By submitting the form order, the User therefore confirms that he is aware of and accepts these General Conditions of Sale, as well as the additional information contained on the website www.jexiste.it also referred to via links, including the Privacy Policy and the conditions relating to the Right of Withdrawal.

TERMS OF PAYMENT

To pay the price of the products purchased and the related shipping costs, the User can follow one of the methods indicated in the order form. The price for the purchase of products and the shipping costs, as indicated in the order form, will be charged to the User according to the times and methods of the payment method chosen by the User.

PAYMENT METHOD WHEN YOUR ORDER STARTS HOW MUCH DOES IT COST?

Bank transfer When the transfer is credited to our free current account When you do not have or do not want to use a credit card

Paypal -  Immediately  - Free  - When you want the goods to arrive as soon as possible

Credit Card - Immediately - Free - When you want the goods to arrive as soon as possible

Cash on delivery - Immediately - € 3.00 - When you prefer to pay upon actual receipt of the goods

SHIPMENT

The shipment of the products will take place within 30 days from the date on which the User receives the order confirmation from WTF srl. The User can track the shipment of his order using the tracking number of the products provided by the courier. As soon as the courier takes over the order, the User will receive a shipping confirmation email that will indicate the order tracking number. Shipments to Italy will be processed using the GLS or SDA courier. The courier delivers from Monday to Friday during office hours and it will not be possible to make deliveries by appointment.

DELIVERIES The indication of the order fulfillment time is not binding for WTF srl but absolutely indicative, therefore there may be cases in which the order fulfillment time indicated on the site is postponed for technical and logistical reasons.

PASSING OF RISK

The risk of loss or damage to the products is transferred to the User only when the latter, or a third party designated by him and other than the courier, physically comes into possession of the goods.

USER / CUSTOMER ASSISTANCE

For any further information on the shipment of products, the User can contact WTF srl at the telephone number +39 338 192 7702, from Monday to Friday, from 09.00 to 12.30 and from 16.00 to 19.30, excluding holidays, or he can write a mail to the following email address info@J'EXISTE.shop. In case of problems in shipping the purchased products, WTF srl will contact the User directly.

APPLICABLE LAW AND JURISDICTION

The General Conditions of Sale are governed by the San Marino law on electronic commerce, in the Italian internal market. Any dispute relating to the purchase of products will be devolved to the exclusive jurisdiction of the San Marino courts. By accepting these General Conditions of Sale, the User therefore expressly agrees to renounce the jurisdiction of the judge of their residence or domicile.

REASON FOR RETURN OF PRODUCTS: UNKNOWN RECIPIENT OR WRONG ADDRESS

In the event that the recipient of the products is unknown or the address entered in the order form is incorrect, the products will be returned by the courier to the selling company. Following the receipt and acceptance of the products by WTF srl, this will contact the User to send the products again. On the second failed attempt to deliver the products, WTF srl reserves the right to proceed unilaterally with the refund of any amount paid by the User without being, therefore, required to send the products further.

REASON FOR RETURN OF PRODUCTS: "ABSENT / NOTIFIED" RECIPIENT

In the event that the products have not been collected by the User at the courier's office or at the delivery point indicated by the User within the agreed terms, WTF srl or the courier will contact the User to proceed with a new shipment of the products. . On the second failed attempt to deliver the products or in the event that the User does not contact the courier to collect them and, in any case, in all cases in which the products have not been delivered for reasons not attributable to WTF srl the latter cannot be held responsible for non-delivery or non-collection of the products and will therefore not be required to return the amount paid by the User for the purchase of the products or to send them again.

RESPONSIBILITY FOR ACCESS TO THE SITE

In all phases of access to the site www.jexiste.it, consultation, filling in forms, execution of the order, delivery of products or any other service, WTF srl assumes only the obligations set out here. WTF srl therefore declines all responsibility for inconveniences or damages deriving from the use of the Internet and / or from unsecured or unsafe connections. In particular, all unforeseen events and / or damages occurring to the User relating to the connection used, external intrusions or computer viruses will in no way be attributable to WTF srl. Similarly, all unforeseen events and / or damages occurred to the User due to "Force majeure" exempts WTF srl from any responsibility.

PRODUCT WARRANTY

All products for sale on the website www.jexiste.it are covered by a legal guarantee of conformity recognized by the manufacturer. The legal guarantee of the product lasts 1 (one) year from delivery of the goods and must be asserted by the User, under penalty of forfeiture, within 2 (two) months from the discovery of the defect. The User can assert their rights regarding product warranties by contacting WTF srl directly at the following address: info@J'EXISTE.shop.

INTELLECTUAL PROPERTY

All elements present on the website www.jexiste.it, visual or sound, including the technology that supports them, are protected by copyright, trademark or patent rights: these elements are the exclusive property of WTF srl.

RIGHT OF WITHDRAWAL

The User has the right to withdraw from the purchase contract of the products without having to provide any reasons and without having to incur costs other than those provided for in the following paragraphs, within the term of 15 (fifteen) calendar days ("Withdrawal Period") . The Withdrawal Period ends 15 days after: a) in the case of an order for a single product, the day on which the User or a third party, other than the carrier and designated by the User, acquires physical possession of the product itself; b) in the case of an order for multiple products with separate deliveries, the day on which the User or a third party, other than the carrier and designated by the User, acquires physical possession of the last product. To exercise the right of withdrawal, the User must inform J'EXISTE of his decision to withdraw before the expiry of the Withdrawal Period.

To this end, the User may submit an explicit declaration of his decision to withdraw from the contract ("Declaration of Withdrawal"). The User has exercised his right of withdrawal within the Withdrawal Period, if the communication relating to the exercise of the right of withdrawal is sent before the expiry of the Withdrawal Period. In the event that the User makes use of the Declaration of Withdrawal, the User is invited to indicate in the Declaration of Withdrawal the order number, the product (s) for which he / she intends to exercise the right to withdrawal and its address. Since the burden of proof relating to the exercise of the right of withdrawal before the expiration of the Withdrawal Period rests with the User, it is in the interest of the User to use a durable medium when communicating his withdrawal to J'EXISTE.

The Declaration of Withdrawal must be sent to the following address info@J'EXISTE.shop The User must return the products to J'EXISTE, using a carrier of his choice and at his own expense, without undue delay and in any case by 15 calendar days from the date on which it communicated its decision to withdraw to J'EXISTE. The deadline is met if the User returns the products before the expiry of the 15 (fifteen) day period. The product, properly packaged, must be sent to the following address: WTF srl, with Operational Headquarters Via Tre Settembre, 89 - 47899 Serravalle, Republic of San Marino. The direct costs of returning the products to J'EXISTE are borne by the User. The instructions on exercising the right of withdrawal are made available to the User on the website www.jexiste.it and reported in the order confirmation. The return of the product to J'EXISTE takes place under the responsibility and at the expense of the User. If the User withdraws from the contract, J'EXISTE will refund the total amount due paid by the User for the purchase of the product, without undue delay and in any case no later than 15 calendar days from the day on which J'EXISTE has been informed of the User's decision to withdraw from the contract. The refund will be made using the same payment method used by the User for the initial transaction, unless the User himself has expressly agreed otherwise.

In any case, the User will not have to incur any costs as a result of this refund. The refund may be suspended until the products are received or until the User demonstrates that they have returned the products to J'EXISTE, whichever is earlier. The User is only responsible for the decrease in the value of the goods resulting from the handling of the product other than that necessary to establish the nature and characteristics. The product must in any case be kept, handled and inspected with normal diligence and returned intact, complete in all its parts, accompanied by all accessories and leaflets, with labels where present, still attached to the product or packaging, as well as perfectly suitable for its intended use and free from signs of wear or dirt. The withdrawal also applies to the product and its packaging, in its entirety. It cannot therefore be exercised in relation to parts and / or accessories of the product and / or packaging. In the event that the withdrawal has not been exercised in accordance with the provisions of the applicable legislation, it will not result in the termination of the contract and, consequently, will not give the right to any refund.

J'EXISTE will notify the User within 5 working days of receipt of the product, rejecting the request for withdrawal. The product will remain at J'EXISTE available to the User for collection which must take place at the expense and under the responsibility of the User. In the event that the product for which the withdrawal has been exercised has suffered a decrease in value resulting from the handling of the goods other than that necessary to establish the nature and / or characteristics

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